Sunday Muse

About Sunday Muse
Welcome to Sunday Muse. We curate effortless, vintage-inspired jewelry designed to elevate your everyday wardrobe. We believe that jewelry is more than just an accessory—it is a reflection of your mood, your poetry, and your unique inspiration. Every piece is crafted with meticulous attention to detail, blending minimalist aesthetics with cool-toned elegance, so you can carry a sense of "effortless chic" wherever you go.

We want you to receive your new favorite pieces as quickly and safely as possible.
Processing Time: All orders are processed and packaged with care within[ 1-2] business days.
Estimated Delivery Time: Once shipped, delivery typically takes [ 5-14] business days, depending on your location.
Tracking: You will receive a shipping confirmation email with a tracking number as soon as your package leaves our studio, allowing you to follow its journey to your door.

No "Change of Mind" Returns: For hygiene and health safety reasons regarding wearable jewelry, all sales are final once the product packaging has been opened. We do not accept returns or refunds if you simply change your mind.

Damaged or Defective Items Only:We gladly accept returns, replacements, or refunds only if the item arrives damaged, defective, or if you received the incorrect product.
Return Timeframe：
If your item arrives damaged or defective, you must contact us to initiate a return request within [3] days of receiving your product (this is based on the official carrier delivery timestamp). Requests made after this period will unfortunately not be eligible for review.
To start a return process, please follow these precise steps:
1. Contact Us: Send an email to our support team at[support@sundaymuse.com].
2. Provide Order Details: Use your Order Number (e.g., #1001) as the email subject line.
3. Attach Proof: In the email body, include a brief description of the issue and attach clear photos or a short video showing the damaged/defective jewelry along with its original packaging.
4. Wait for Authorization: Our team will review your request. If approved, we will provide you with a *Return Authorization* and instructions on how or where to send the item back. Please do not mail items back to us without receiving authorization first, as unauthorized returns cannot be processed.

If you have any questions regarding your order or our policies, please feel free to reach out to our dedicated support team at [support@sundaymuse.com]. We are always here to help you.